@inproceedings{Klas/etal:04a,
  author={Claus-Peter Klas and Norbert Fuhr and Andr{\'e} Schaefer},
  title={Evaluating Strategic Support for Information Access in the {DAFFODIL} System},
  abstract={The digital library system DAFFODIL is targeted at strategic support of users during the information search process. For searching, exploring and managing digital library objects it provides user-customisable information seeking patterns over a federation of heterogeneous digital libraries. In this paper evaluation results with respect to retrieval effectiveness, efficiency and user satisfaction are presented. The analysis focuses on {"}strategic support{"} for the {"}scientific work-flow{"}. DAFFODIL supports the whole work-flow, from data source selection over information seeking to the representation, organisation and reuse of information. By embedding high level search functionality into the scientific work-flow, the user experiences better strategic system support due to a more systematic work process. These ideas have been implemented in DAFFODIL followed by a qualitative evaluation. The evaluation has been conducted with 28 participants, ranging from information seeking novices to experts. The results are promising, as they support the chosen model.},
  crossref={ECDL:04},
  entrydate=20040417,
  key={Klas/etal:04a},
  year=2004,
}